Cartersville Medical Center is committed to providing you with the best healthcare along with convenient and reliable billing services. Inquiries regarding a bill should be directed to our Customer Services Department,(678) 421-7050. Customer Service Representatives are available from 8:00 a.m. to 6:00 p.m. Monday through Friday.

Payments made by credit card may appear on your statement as "Local Hospital. Nashville, TN". This is because our Corporate Office is in Nashville, TN.

For your convenience, our electronic phone service is available 7 days a week, 24 hours a day to answer your basic billing questions (e.g., account balance, when and to whom account was billed, payments received, etc.)

Correspondence regarding your bill should be mailed to Cartersville Medical Center, Billing, P.O. Box 200008, Cartersville, GA 30120.

For an appointment with one of our Financial Counselors, please call (770)382-1530 extension 1055 or 1434.

It is important to remember that your hospital bill covers services provided by the hospital: room, nursing care, meals, housekeeping and linen. It may also include services ordered by your physician: X-rays, laboratory tests, medical supplies and oxygen. Your hospital bill does not include charges for your personal physician, surgeon, anesthesiologist, pathologist, emergency physician, radiologist, or other physician assistants. You will receive separate bills from these physicians.

We hope our Financial Services Office will resolve any questions that you may have. Cartersville Medical Center looks forward to serving you in the future.