Post hCare Implementation Satisfaction Survey

Your Full Name:

1. At which facility do you primarily practice?
   

   Cartersville	Emory Johns Creek	Polk
   Emory Eastside	Redmond Regional	Other

   
   
2. Have you received access and training to the new hCare clinical system?     Yes      No
   (If No, please answer survey questions based on the clinical systems that you currently use.)
   
   
3. When accessing patient information, what percentage of your time do you use the following formats:
   

   Computerized systems	<25%	25-50%	50-75%	>75%	Other
   Paper records	<25%	25-50%	50-75%	>75%	Other

   
   
4. How has the implementation of hCare impacted your daily usage/workload?
   Significantly Positive   Positive   Neutral   Negative   Significantly Negative
   
   
5. How would you describe the process for retrieving each of the following types of clinical data in the hCare portal?

   	Very Easy	Easy	Neutral	Difficult	Very Difficult	N/A
   Lab Results
   H&Ps, Consultations, other text reports
   Radiology/imaging results
   Cardiology reports/waveforms
   Obstetrical records/waveforms
   Vital Signs and I&Os
   Medication profiles
   Allergy information

   
   
   
6. How would you describe the processes of navigating within the hCare system?
   Very Easy    Easy    Neutral    Difficult    Very Difficult
   
   
7. How often do you currently access clinical systems remotely (from your office or home)?
   Daily   3-4 x Week   1-2 x Week   Monthly  Rarely    N/A
   
   
8. How would you describe the new, simplified processes for remotely accessing clinical systems?
   Very Easy    Easy    Neutral    Difficult    Very Difficult    N/A
   
   
9. How did the training that was provided prepare you for using the hCare systems?
   Very Well Prepared   Well Prepared Adequately Prepared    Somewhat Prepared   N/A
   
   
10. How would you rate the support that has been provided for the hCare system?
    Significantly Exceeds   Exceeds   Comparable   Inferior   Significantly Inferior
    
    
11. How would you rate the clinical system offerings at this facility to those offered at other area facilities?
    Significantly Exceeds   Exceeds   Comparable   Inferior   Significantly Inferior
    
    
12. Additional Comments:
    

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